Owner FAQs


Answers to your common questions

  • Am I required to make my property available to Section 8?

    Yes, if your property is located inside city limits of Seattle, Bellevue, Kirkland, or Redmond. However, the resident must still prove they are able to pay their share of the rent, pass the credit check, and have past rental references.
  • Are you licensed?

    Yes. We are licensed in the state of Washington as real estate brokers.
  • Can I reach you after hours?

    Yes. Our office line is 206.737.817. If this is an emergency, please call our 24-hour emergency line 800-880-8102.
  • Can you put the money directly into my account?

    Yes, we can provide ACH payments directly to our owners.
  • Do I get to see the lease or sign it?

    Acting as your property manager we are responsible to execute the lease. However, you have access to our books and records at any time to review leases.
  • Do you sell real estate too?

    No, we specialize in multi-family property management. We work closely with a network of real estate brokers we can refer you to.
  • How and when do I get my checks?

    We handle all rent and check collections for you, we typically send owner distributions on the 15th of the month via direct deposit(ACH) or check.
  • How is rent collection handled?

    All our residents have access to pay rent online through their phone or PC for free. We allow checks as well.
  • How long of a lease do you sign?

    Residents have the option to sign 6,9, or 12-month options.
  • How much security deposit do you charge the tenant?

    Security deposits range from $500- $1,500 depending on the property and unit type.
  • How soon can you start managing my property?

    ASAP
  • What type of properties do you manage?

    Multi-family and mixed-use properties.
  • What type of reports do I get and how often?

    Our owner packets include a profit & loss, balance sheet, delinquency, general ledger, budget comparison, customized investment tracking, and owner letter. Expect to receive these on or around the 15th of the month.
  • Who holds the tenant security deposit?

    We hold the security deposits in a separate escrow account.
  • What Our Clients Are Saying About Us
    Reputation Reviews