Tenant FAQs


Answers to your common questions

  • Can you hold a place before I apply?

    Yes our property manager can collect a $500 hold fee to secure the apartment before you apply.
  • Do I pay first month’s rent and last month’s rent with my security deposit?

    We require first months rent plus security deposit.
  • How old do you have to be to apply?

    All residents need to be at least 18 years old to apply.
  • Is the deposit refundable?

    Yes, your deposit is refundable.
  • Who needs a cosigner?

    Residents who do not pass credit screening and income standards will need to add a co-signer.
  • You have a property I want to rent. How do I apply?

    All of our listings are online, you can apply directly through the listing or reach out to any of our property managers to receive an application.
  • How do I pay rent?

    You can pay online through our resident portal at www.guidepm.com
  • I want to get a pet. What do I do?

    Almost all of our properties are pet friendly. Reach out to your property manager to fill out the pet addendum.
  • I want to move out, but my roommate wants to stay. What do I do?

    Our property manager will coordinate the paperwork for roommate change.
  • My lease expiration is coming and I want to move out. What do I do?

    Notify your property manager in writing with the proper 20 or 60 day notice.
  • Who is responsible for paying for repairs & maintenance requests?

    The landlord is responsible for paying maintenance and repair expenses. If the tenant is at fault for the repair, we would ask for a maintenance reimbursement from the resident.